Retail work is often perceived as a low-risk occupation, but the reality is that retail workers face a variety of hazards daily that can lead to injuries. These workers may lift heavy boxes and deal with unpredictable customers during their working hours, for example.
A retail environment can be more dangerous than it appears due to these and many other hazards. Understanding these risks is crucial for employees and employers who want to create a safer workplace and help ensure workers’ compensation claims are handled effectively.
Slips, trips and falls
It’s quite easy for retail workers to slip or trip during working hours. This can result from the work pressure to keep the enterprise operational and the customers happy. Slips and trips can result in catastrophic falls that can cause injuries in the retail sector. Some situations that can encourage these accidents include:
- Wet floors
- Cluttered aisles
- Uneven surfaces
- Poorly maintained walkways
For example, a spilled liquid in a grocery store or an unmarked step in a clothing store can easily lead to a fall. These incidents can result in sprains, fractures or even more severe injuries like head trauma.
Overexertion and repetitive strain injuries
As part of their job description, retail workers are required to engage in physically demanding tasks, such as:
- Lifting and moving heavy boxes
- Stacking and arranging shelves
- Standing for long periods during shifts
These tasks can force workers to overexert their muscles and joints. Additionally, repetitive motions, like scanning items at checkout or folding clothes, can cause repetitive strain injuries (RSIs) over time.
Workplace violence and customer altercations
Unfortunately, retail workers are often dealing with heated customer interactions during work shifts. These engagements can sometimes escalate into confrontations or even violence. Employees may face situations that put their safety at risk when:
- Dealing with an irate customer
- Handling theft
- Working late-night shifts
These incidents can lead to physical injuries as well as emotional trauma.
Retail workers who sustain injuries due to the common hazards in their industry don’t have to suffer in silence. With suitable legal guidance, they can pursue workers’ compensation to secure the financial resources they need for recovery.